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Doctors Office

Memorial Hermann Medical Group Physicians at Sugar Creek

14023 Southwest Freeway, Sugar Land, TX 77478
  • Mon 8:00 AM - 5:00 PM
  • Tue 8:00 AM - 5:00 PM
  • Wed 8:00 AM - 5:00 PM
  • Thu 8:00 AM - 5:00 PM
  • Fri 8:00 AM - 5:00 PM

General Information

Memorial Hermann Medical Group Sugar Creek Primary Care provides compassionate, comprehensive medical care to the Sugar Land community and its surrounding areas through a variety of specialties including family medicine, sports medicine and occupational medicine. Physicians at Sugar Creek delivers high quality, personalized patient care, from wellness and prevention to acute and chronic disease management. Some of the services offered include annual wellness exams, immunizations, diabetes care and treatment for conditions like cough and colds.

The Physicians at Sugar Creek Primary Care take their time to listen to each patient’s concerns and collaborate with them to help determine the right treatment plan. In addition, because immediate access to medical care is important, Sugar Creek Primary Care also offers convenient urgent care hours, on evenings and Saturdays.

Services and Specialties

Our friendly, caring and compassionate physicians and staff offer individualized, personal care to our patients. Conveniently located in Sugar Land, we offer a wide array of services backed by Memorial Hermann's extensive clinical resources and state-of-the-art medical technologies.  We strive to offer services managing Acute Care to Chronic Illness Management and everything in between. Below are descriptions of the services we offer.

Family Medicine Services
Onsite Specialty Services
Onsite Lab/Radiology

Pediatric Vaccinations

All pediatric patients are required to be up-to-date on all immunizations or scheduled to receive recommended immunizations when visiting Memorial Hermann Medical Group practice locations unless there is a medical reason that the child cannot be completely vaccinated.

In accordance with the immunization schedule published by the American Academy of Pediatrics (AAP) and the Advisory Committee on Immunization Practices (ACIP) and the Centers for Disease Control & Prevention (CSC), the pediatricians of Memorial Hermann Medical Group recommend all children receive vaccinations for the safety and wellbeing of each child and the community.

We believe in practicing evidence based medicine and providing high quality health care for the children in our community. Based on all available literature, evidence, and current studies, we believe it is safe and appropriate to administer the vaccines according to the above schedule.

Awards

Texas Physician Practice Quality Improvement Award

NCQA - Physician Practice Connections Medical Home Recognized Practice

Physicians at Sugar Creek was the first clinic in Texas to be recognized as a Medical Home in 2008. The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into "what patients want it to be." Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

 

Bridges To Excellence - Diabetes Care Recognition Program

NCQA - Diabetes Recognition Program

NCQA developed the Diabetes Recognition Program (DRP) to provide clinicians with tools to support the delivery and recognition of consistent high quality care. This voluntary program is designed to recognize clinicians who use evidence-based measures and provide excellent care to their patients with diabetes.

 

Bridges To Excellence - Asthma Care Recognition Program

Bridges To Excellence - Asthma Care Recognition Program

Asthma is a major cause of illness with increasing prevalence in both children and adults. Over 20 million Americans suffer from asthma (with many more suspected undiagnosed cases) with annual treatment costs estimated at over $3.2billion as well as 14 million lost work and school days every year.

 

Bridges To Excellence - Diabetes Care Recognition Program

Millions of Americans have some form of diabetes, and millions more cases are undiagnosed. To encourage more effective treatment and management, BTE worked with diabetes experts to develop measures to assess and reward superior clinician performance.

 

NCQA - Physician Practice Connections Medical Home Recognized Practice

Texas Physician Practice Quality Improvement Award

Since 2012, TMF, in partnership with Texas Medical Association and Texas Osteopathic Medical Association, has sponsored the Texas Physician Practice Quality Improvement Award.

Patient Resources

Welcome to Physicians at Sugar Creek. We are honored that you have chosen us to manage your health, and we are committed to providing you with the best care possible. Our  hope is that we form a partnership to keep you as healthy as possible, no matter what your current state of health. We will share our medical expertise with you, and hope you'll take responsibility for working toward the healthy lifestyle that is so important to your well-being.

Before Your Appointment

To avoid delays in your care, it is extremely important that all your information in your chart be kept updated by our staff. Please assist us in providing a high level of care by bringing these items to each visit as applicable: 

Arriving at the Clinic

We strive to see our patients promptly at their scheduled appointment time. Please assist us in keeping our schedule running on time by following these simple guidelines:

New Patient

Please arrive 30 minutes prior to your appointment time.

Existing Patients

Please arrive 15 minutes prior to your appointment time to review your current information.

If you arrive late for your appointment, you may be asked to reschedule.

Payments for Services

Payment is requested at the time service is rendered unless other arrangements have been made. We accept cash, check and all major credit cards. We will be happy to file insurance claims, but co-pays and deductibles that have not been met are due at time of service. Please be prepared to show your insurance card EACH visit.

After Your Appointment

Prescription Refills

If you need an existing prescription refilled, please contact your pharmacy. Once we have received the request, we will complete it within two business days.

Tests Results

Our policy is to communicate all test results to you, whether normal or abnormal. You will hear from us either in writing, by phone or by email. It is your choice. Please allow seven business days for your test results to be received and conveyed to you. You will be notified immediately by your physician if any of your test results are significantly abnormal. If you have not heard from your physician within seven business days, please contact our office.

Referrals

Our physicians are able to provide the vast majority of your care in our office. Some insurance plans require that you have your referral approved prior to seeing another specialist or having a test performed. We will help you obtain this referral, but please allow two weeks for this process. When you contact us to request the referral, please include the specialty or specialist to whom you need the referral and the reason for the referral. We will notify you in writing when the referral has been approved by your insurance. Please note that many health plans will only authorize referrals to in-network providers. Should you wish to see a provider who is not in network for your plan, you will need to contact your plan's customer service representative.

Other Conveniences

Parking Information

Surface Lot