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Contact Us

(281) 344-1715

Locations

Sugar Land
15035 Southwest Fwy.
Sugar Land, TX 77478

Katy
21222 Kingsland Blvd.
Katy, TX 77450

Richmond
1517 Thompson Rd.
Richmond, TX 77469

Patient Accounts

For questions regarding your account, please contact the Patient Accounts Department

rbjcpatientaccounts@memorialhermann.org

Service Coordinators

Richmond

richsurgsched@memorialhermann.org
Fax (713) 452-4127

Sugar Land

slsurgsched@memorialhermann.org
Fax (713) 452-4126

Katy

katysurgsched@memorialhermann.org
Fax (713) 452-4115

When to e-mail your Service Coordinator

  • To schedule your surgery, EMG or MRI
  • Questions about time, date or location of your surgery, EMG or MRI (for time of procedure, contact your surgical facility)
  • General questions regarding your surgery, EMG or MRI
  • Questions about insurance coverage or benefits for your physician's fees for surgery, EMG or MRI
  • To cancel or reschedule your surgery, EMG or MRI

When to e-mail your Nurse

  • If you have not been contacted about your test results beyond the normal timeframe, and they are not online
  • If you have not been contacted about your disability or insurance paperwork beyond the normal timeframe
  • If you need a school or work note faxed or e-mailed
  • If you have a general question for the nurse or doctor

E-mails received before 4 p.m. will receive a response by the end of the same business day.